GENVID Open the bot

Plain language

Trust

This page is a summary of how the service works. It is not a legal document. The Telegram bot is the source of truth at checkout.

GENVID turns a plain text idea, or one product photo, into a short AI video. You order by messaging the Telegram bot.

Labels

AI disclosure

Every GENVID clip is AI-generated. This applies to personal videos and business product videos alike.

Every delivered video carries an AI-generated label. We ask buyers to keep that disclosure. Do not remove or hide it.

Every clip on this site was made with AI and is labelled AI-generated.

Beta

What the service can and cannot promise

You get a short AI video, 5 to 15 seconds, vertical 9:16 or landscape 16:9, at 768P.

Exact text rendered inside a video is not guaranteed. Product or logo fidelity in the beta image-to-video path is best effort. Motion artefacts are normal. Results are delivered as-is in beta.

Rules

Acceptable use

Do not order content that includes:

  • deepfakes or impersonation of real people without consent
  • political or medical misinformation
  • harassment
  • illegal products or services
  • anything that breaks Malaysian law or TikTok rules

We can refuse or cancel such orders.

Ringgit

Payments and refunds

Packs are prepaid credits in Malaysian ringgit (RM). There is no subscription. Credits do not expire.

Credit use:

  • 1 credit = one 5 or 6 second clip
  • 10 second clip = 2 credits
  • 15 second clip = 3 credits

Packs:

  • RM5 - 1 credit
  • RM12 - 3 credits
  • RM40 - 10 credits plus 2 bonus credits
  • RM90 - 25 credits plus 5 bonus credits

Pay with DuitNow QR or FPX bank transfer through ToyyibPay. A DuitNow QR fee of RM1 (or 1%) is shown at checkout.

If a generation fails, the credit is returned once. Refund requests go through the support chat in the bot.

Data

Privacy

What we store
  • Telegram account id
  • order and job records
  • the media you send
  • the videos generated
Why
To deliver the video, to support you, and to keep records.
How long
While needed to run the service.
Third parties
Nothing is sold to third parties.
Contact
Ask through the Telegram bot at t.me/ZhongZena_bot.

People

Support

Reach a human through the bot's support chat. The bot has Bahasa Malaysia and English menus. Support and business enquiries happen inside the Telegram bot.

Do not send passwords, OTPs or card details.

Open the bot

Ready to order?

Open the Telegram bot to buy credits, start a clip, or talk to support.

Open the bot